Electrolux is a global appliance manufacturer founded in 1919 by entrepreneur Axel Wenner-Gren to manufacture lighter, more manoeuvrable vacuum cleaners.
Its headquarters are in Sweden, and it’s North American offices are in North Carolina. Electrolux also makes washing machines under the Frigidaire brand in the USA.
Now, Electrolux produces vacuum cleaners, washing machines, dryers, and kitchen appliances such as refrigerators, dishwashers, ovens, microwaves, and more!
Electrolux doesn’t offer any WiFi-connected or smart washing machines. However, it has committed to finding better energy and water efficiency solutions.
It doesn’t manufacture top-load washers as they are less energy-efficient than front-loaders. According to Electrolux, front-load machines save energy and water by automatically sensing the water level required and adjusting accordingly.
If you are looking for an aesthetically pleasing, functional, and intuitive appliance, I can wholeheartedly recommend Electrolux. Its sustainability efforts are admirable, and it is relatively popular as a mid-range priced product.
However, please note that many customers have complained about the durability of the dryers, stovetops, and refrigerators- specifically their iceboxes breaking after a few months.
Is Electrolux a quality brand?
Electrolux makes good appliances, both aesthetically pleasing and functional. Their washing machines have been given stellar reviews, and their brand loyalty is high.
Currently, Electrolux is the world’s second-largest home appliance manufacturer by revenue (after Whirlpool), mainly due to the popularity of Frigidaire, which makes its refrigerators.
Unfortunately, Electrolux has not been rated highly in durability and reliability for its other appliances. Many customers complain that they have to make repairs, sometimes multiple times, before their warranty is up.
How often does Electrolux have sales?
Electrolux rarely puts its luxury items on sale, but it does offer rebates from time to time throughout the year. To check out their rebate deals and eligible products, you can look at their website.
Aside from that, there are two reliable sites to check for Electrolux sales. First, you can go onto Sears.com and search their Electrolux specials.
There are always several products at a great deal. Next, I suggest that you try retailmenot.com. If you search in the category bar for Electrolux, you will see between 10 and 15 coupons available with amazing discounts.
What type of budget does Electrolux suit?
Electrolux is in the middle range for price and quality compared with other appliances. Their range of washing machines will cost you somewhere between $1100 and $1500 for the LuxCare SmartBoost Washer, which is almost double the size of the Electrolux Compact Washer. Their most popular vacuum cleaner costs $450.
Electrolux cooktops will set you back just over $2000, whereas a wall oven will be closer to $5000. If you require a range, their cheapest option is their classic gas range, which costs $3000. However, if you can afford an induction range, this will cost between $3500–$6500.
Is Electrolux a sustainable brand?
Achieving sustainability is high on Electrolux’s goals, and you can read about their sustainability pledge and endeavours on its website.
Since 2015, the company has already seen a 70% reduction in CO2 emissions from its operations, an 11.5% increase in their energy efficiency per product, and used 6800 tons of recycled plastic in their products.
A few of the other ways that Electrolux is helping our planet are:
- Modernizing care technology for all fabrics so that your clothes last longer and do not need to be replaced often
- Providing smarter air, water, and floors solutions to bring home cooling closer to carbon-neutral
- Planting a tree every time a customer registers a new appliance
- Reducing food waste with more efficient refrigeration systems
I’d like to see better sustainable packaging to give Electrolux full marks for its sustainability efforts.
Is Electrolux a high-end brand?
In terms of pricing and features, Electrolux is an upscale brand. Their sub-brand, Frigidaire, is not described as a luxury brand if you are looking for something less high-end. The fanciest products from Frigidaire are in the Frigidaire Gallery and Frigidaire Professional ranges.
Electrolux makes certain products that are considered top-of-the-line for their category, like the Electrolux EI24ID50QS Dishwasher. Reviewed.com gave it 10/10 and called it the “closest any machine has come to dishwasher perfection.”
Is Electrolux a good brand for washers and dryers?
Yes! Most customers are satisfied with their washer and dryer purchases. Users have reported that the washers have an excellent spin cycle, which means that their clothes are almost dry already when you take them out.
They also love the XL capacity drums of the larger models. Need to wash all of your bedding and towels? Not no problem with the larger bins.
Since Electrolux has been in the business for almost 100 years, they have really honed the user experience to be simple, intuitive, and efficient.
On the other hand, some customers have complained that the Electrolux design was flawed for some of the washers that have their filters in the back of the unit.
This means that you cannot clean the filter yourself but must pay for a service technician to do it once a year or so. Also, several complaints have been that it takes a long time to receive replacement parts when requested.
Is Electrolux a good brand vacuum?
Well, they’re undoubtedly durable! Some customers noted that their Electrolux vacuums lasted them over 30 years! Customers also love that the newer models are super lightweight and barely make a noise compared with standard vacuum cleaners.
They have powerful suction and are generally easy to manoeuvre and pack away. Some of them even have easy-to-assemble storage options so that you can just grab your vacuum cleaner and go!
What warranty does Electrolux offer?
Electrolux takes quality seriously and offers an excellent warranty. You can get a 10-year motor and lifetime tub warranty, a Second-Floor-Guarantee to give you peace of mind for vibration concerns, and a Platinum Star limited warranty, which covers service for one year for parts and labor, and three years for select pieces.
Where are Electrolux products manufactured?
Interestingly, even though Electrolux is European, very few of its products are manufactured in Europe. Electrolux kitchen products are manufactured in the US, excluding refrigerators, which are built in Mexico.
Its compact washer is made in Italy, and the Electrolux dryer is Polish.
Does Electrolux have good customer service?
Reviews are mixed about the quality of Electrolux Customer Service. It seems that they are generally helpful and polite with set-up instructions or directing you to your closest store.
However, many customers have reported their appliances making loud noises, smoking, or shaking and then receiving little to no help with customer service.
Customers have also reported that it takes a long time to schedule maintenance specialists to come out and that they often have to return again and again. Clients have spent $100s on repairs. Electrolux can also take a long time to approve a refund or replacement.
Some have stated they received excellent customer support from Electrolux, while others say it was dreadful. People only really post online about customer service if they’ve had a negative experience with them, so it’s hard to get an accurate opinion on it.
However, I personally would trust buying an Electrolux product.
How fast is delivery?
Electrolux has a pretty sweet deal all orders of $25 or more are eligible for Free Ground Shipping. However, if you use a promo code or a gift card that takes your total below $25, you must pay for shipping.
When you order in-stock items, they will typically ship the next business day (not on holidays). Items on backorder will ship the next business day, only once they’re back in stock, which may take a few days.
If your order contains a mixture of in-stock and backorder items, don’t worry! Electrolux will send them as they get them so that you will get your in-stock items within a few days.
Note that some appliances can’t be shipped to Hawaii or Alaska.
What is the returns policy?
Within 30 days of purchase, Electrolux will refund or replace any item of yours that is damaged or faulty. However, note that it can only accept returns or exchange requests directly purchased from Electrolux.com. If you bought an Electrolux product from a retailer, you need to contact them directly to make an exchange.
To make a return, call the number on the Electrolux website under “Returns and Exchange Policy” and make sure you have your name, address, and order number handy. Your refund will be issued to the same account you purchased with.
If you change your mind and decide that you no longer want your new tumble dryer, it must be returned in its original, unopened packaging within 30 days of buying.
If you send back a damaged product, it will not be refunded. Your original shipping fees are non-refundable so that total will be deducted from your refund.
Electrical parts, if installed, can only be returned if an Electrolux Authorized Service Provider did the installation. You can’t return electrical components installed by anyone else, and Electrolux won’t send you any credit or an exchange.
Is Electrolux online only?
You can buy Electrolux products directly from their website, the Sears website, Amazon, or several other smaller, registered retailers, such as AJ Madison.
There are many registered retailers of Electrolux products around the US and further abroad. Stores with the most extensive and varied Electrolux products are Home Depot, Lowes, and Best Buy. I suggest going onto the Electrolux website and using their Store Locator to find the nearest outlet to you.
Conclusion
Electrolux is a classic brand that has stood the test of time for 100 years. It is committed to customer satisfaction and has shown evidence of taking its client’s feedback into account.
The company is making efforts towards sustainability and are honest and open about its policies, actions, and initiatives.
Electrolux does not stock any WiFi-compatible Smart machines, but this can be a good thing if you are not looking for all bells and whistles and just want something sleek and functional.
I suggest getting an extended warranty on any products purchased from Electrolux and making sure to take note of the serial number of your item. Also, keep the order number of your purchase somewhere safe, just in case you might need to make a return.