Is Frigidaire a Good Brand? | Frigidaire Brand Review

Is Frigidaire a Good Brand

When it comes to appliances, Frigidaire is a brand that often comes to mind. But is Frigidaire a good brand? Are their products worth the investment?

To answer these questions, we need to take a look at all the important aspects and features you need to consider when purchasing an appliance from this company.

Frigidaire has some excellent products with excellent construction quality, energy efficiency, and contemporary features. They do, however, have some drawbacks.

They lack quality customer service and certain unfortunate policies. If you’re able to overlook this and get a good bargain (Check the sales area below for further information), I would strongly suggest them.

Are Frigidaire products high quality?

To start off, the company has been in business since 1918, so they have a long history of producing reliable appliances. So they must be doing something right to be in the business that long!

There is no easy answer to this question. Some people swear by Frigidaire appliances, while others say they are not as durable as other brands.

One thing to keep in mind is that different models of Frigidaire appliances might have different levels of quality.

That said, generally speaking, Frigidaire products are considered to be mid-priced appliances that offer good value for the money. They are not the most high-end or expensive brands on the market, but they also don’t tend to be the cheapest either.

If you’re considering purchasing a Frigidaire product, it’s always important to do your research first to make sure you’re getting what you expect. Reviews can be helpful in this regard.

Any brand can have one appliance that is the best of the best, and nine others that are terrible. So pick a model you like in your budget, research it (look at reviews for that model), and compare it to others in that price range. That way you can get the best bang for your buck.

Where are Frigidaire products manufactured? 

Frigidaire, owned by Sweden’s Electrolux, produces dishwashers for both brands at their Kinston, North Carolina, plant.

The factory in Anderson, South Carolina, creates top-freezer refrigerators and premium wine coolers with 15 to 18 cubic feet.

However, all other refrigerators are made in Juarez, Mexico. St. Cloud Freezers are constructed by Frigidaire in Minnesota, as well as some of Electrolux’s built-in premium refrigeration

Does Frigidaire have good customer service?

Unfortunately, Frigidaire has a poor reputation for customer service. A quick Google search will reveal dozens of complaints from customers who have had bad experiences with the company.

For example, one customer complained that their refrigerator stopped working after only two years and that Frigidaire refused to do anything about it.

Another customer said that their dishwasher broke after only six months and that Frigidaire was unhelpful in getting it fixed. So, unfortunately, if you have a problem with your Frigidaire appliance, you’re likely going to be out of luck.

Of course, there will be some people who have good experiences with customer service, but it seems to be the exception, not the norm.

This is disappointing, as the general quality of their product is quite good – So it’s unlikely you’ll have problems with your appliance but if you do, customer service is very poor.

You can read some of their reviews on Trust Pilot here.

How fast is delivery?

Fortunately, Frigidaire typically has a fast delivery.

From their website:

  • Orders for products in stock will generally be shipped within 24 hours.
  • Ground shipments for items in stock will arrive the next business day. Monday through Friday, excluding holidays, are considered business days.
  • When items on backorder are ready, they’ll be sent out the following business day.
  • Backordered goods will be delivered the following business day once available.
  • Items that are in stock will ship separately from back-ordered items.

What is the returns policy like?

Frigidaire has a 90-day returns policy if the item is damaged or defective. It’s important to note that Items must be returned in their original, unopened packaging within 90 days of receipt. Items that are received opened or damaged will not be refunded.

While I understand that they require original packaging, it’s disappointing. Are people expected to hold on to a large box in their household for 3 months in case something broke?

It doesn’t seem fair to the customers. I can’t imagine everyone having the space to hold the likes of a refrigerator box in their house or apartment.

There is also a $5 restocking fee with a return, which also seems unfair to the customer.

Frigidaire Factory Service

What is Frigidaire’s warranty like?

Frigidaire has a great warranty on its products. Frigidaire provides a 10-year parts warranty and a 10-year comfort quality promise when you buy one of their appliances, assuming you register your product.

Frigidaire Factory Service

If the Frigidaire factory service is in your area, you have trained technicians on hand to give advice, and also to repair anything that goes wrong with your appliances that are covered in the warranty.

They have service trucks that hold over 400 parts, so you don’t need to wait for parts to be shipped in from somewhere else. This is a nice feature that some of their competitors do not have.

You can read more about their warranty here.

How often does Frigidaire have sales? 


According to LowesEmplyees, the best time to buy refrigerators is April and May. Most manufacturers release their new refrigerators during the summer, typically in Springtime.

This suggests that old models are discounted during the spring. So if you are not in a rush, hold out until Spring to get a nice deal on the previous year’s model.

All other appliances

If you are looking for anything excluding a refrigerator, September and October are the optimum months to buy most major appliances, according to experts. Like the above, manufacturers begin shipping their most recent models during these two months.

This implies that older versions of the product will be discounted in order to make room for newer variants.


Lastly, Frigidaire typically has sales around Black Friday, Memorial Day weekend, July 4th weekend, Labor Day weekend, Veterans Day, and most other holidays.

However, they also have sporadic sales throughout the year. Keep an eye on their website or sign up for their email list to stay up-to-date.

Check-in stores

Frigidaire is in many stores across the country. Keep an eye out for any weekend or special sales. You may just find the product you’re after in there.

What type of budget does Frigidaire suit? 

Generally speaking, Frigidaire appliances are reliable and affordable, making them a popular choice for budget-minded consumers.

They offer a wide variety of products including refrigerators, dishwashers, ovens, washers, and dryers, so there’s likely something for everyone. Be sure to check out the latest deals and discounts before making your purchase.

That said, it is important to remember that when it comes to appliances, you often get what you pay for. So while Frigidaire appliances may be more affordable than some other brands, they may not be as durable or long-lasting.

Therefore, it is important to weigh the cost of a Frigidaire appliance against its expected lifespan before making a purchase decision. It’s also important to consider the quality of customer service and policies in the price.

Frigidaire Refrigerator

Is Frigidaire a good brand for refrigerators?

There isn’t a simple answer to this question because what might be considered a “good brand” for refrigerators varies from person to person. Some people might prefer a brand that is known for its durability, while others might prefer a brand with Energy Star certification.

That being said, Frigidaire is a well-known and popular brand for refrigerators, and most people who have tried their products seem to be happy with them.

They are known for their quality and durability, and many of their models have Energy Star certification. So if those are important factors to you, then Frigidaire would probably be a good choice for you.

Put it simply, they’ll keep your food fresh and your frozen stuff… frozen! All while being energy efficient.

Frigidaire Stove

Frigidaire Electric Range in Stainless Steel

Is Frigidaire a good brand for stoves?

One of the things that makes Frigidaire stoves so popular is their versatility. They offer a wide range of models, so you can find the perfect stove for your needs.

Whether you’re looking for a traditional oven or something more modern, like a double oven, Frigidaire has you covered. And their stoves come in a variety of colors, so you can find the one that best matches your kitchen décor.

Be cautious when choosing a model, there were a few that broke for lots of customers after a few years. So do your research.

Is Frigidaire a good brand for ranges?

Frigidaire offers a selection of ranges such as Electric, Gas, Dual fuel, and induction. Not many other brands offer a wide array like this.

Range hoods are important and often overlooked. Frigidaire offers a wide variety of range hoods to fit your needs and style from under the cabinet, wall mount, or chimney styles.

They even have convertible venting which can save you money on installation costs if you’re changing from electric to gas or the opposite. If this is important to you then Frigidaire would be a good brand for ranges.

Like everything else, there are some ranges from Frigidaire that are good, and bad. Do your research to make sure you get a good one.

Frigidaire Dishwasher


Is Frigidaire a good brand for dishwashers?

Frigidaire dishwashers are some of the most reliable dishwashers on the market. They come with a variety of features, including heated drying, delay start, and multiple wash cycles.

They are also Energy Star certified, so you can be sure that they will save you money on your energy bills. Drying a wash can be extremely costly for dishwashers.

The low energy rating of Frigidaire means it will be as efficient as possible, which can’t be said for a lot of other brands. This in itself will save you a lot of money in the long term.

Again, just like any other appliance, some Frigidaire dishwashers are better than others. Do your research to find out which one is best for you.

The most typical models are not the most effective at drying, but top-of-the-line dishwashers have EvenDry technology, which ensures that moisture is removed for spotless plates via evenly circulated airflow and free circulation of air.

Is Frigidaire a good brand for washers and dryers?

As expected with Frigidaire, the energy rating for both the washer and dryer is low, making it one of the most efficient brands on the market.

The Frigidaire Affinity front-loading washers are some of the best-rated by Consumer Reports. They come with a variety of features, such as steam cleaning, allergen removal, and stain-soaking.

Frigidaire washers provide excellent performance and a wide range of features that are appropriate for all types of washing. You’ll discover a sturdy package with several cycles to choose from, including quick wash and huge laundry, all while serving a quiet wash.

The dryers also have a significant amount of features such as Wrinkle Release Technology, which is supposed to help decrease wrinkles and static cling.

The brand’s washers and dryers are also some of the most Energy Star-certified appliances you can buy. Just like any other appliance, there are good models and bad models of Frigidaire washers and dryers.

Is Frigidaire a sustainable brand? 

Electrolux, the owner of Frigidaire is making huge moves towards sustainability.

They are aware of the water scarcity crisis in various parts of the planet. Because of this, they are trying to manufacture appliances that use less water.

Ekusa Stabon, Care Experience Development Manager from Electrolux is quoted saying:

“We’ll strengthen our innovation strategy to design solutions that will lead in water and energy efficiency, with the help of coalition partners, and ultimately develop appliances that make the 50-liter home of the future a reality.”

They have also set an ambitious goal of becoming a zero-carbon brand, meaning that all of their emissions will be from renewable sources by 2030.

Electrolux is dedicated to reducing its environmental effect by adopting renewable energy and optimizing the use of energy and other resources across its operations.

Electrolux’s manufacturing facilities have also been re-engineered to improve efficiency by around 45% since 2005, and the company has entered into several sustainability programs.

Since 2005, energy consumption per product at Electrolux manufacturing sites has decreased by about 45%, with CO2 emissions dropping by more than 70%.

There are lots of other ways Frigidaire is trying to become as sustainable as possible. You can read more about it here.

Is Frigidaire online only? 

No, Frigidaire is not online-only. The brand has a network of authorized dealers that sell Frigidaire products both in-store and online.

To find a dealer near you, visit the Frigidaire website and use the dealer locator tool. You can also contact Frigidaire customer service for assistance.


Frigidaire has some excellent products with great build quality, energy efficiency, and some modern features in them. However, they are lacking with good customer service and some unfortunate policies.

If you can see past this and can get a good deal (Check the sales section above), then I can recommend them. But as always, do your research on the model you are interested in and compare it to others in the price range.

Leave a Comment